PERSONAL INFORMATION THAT YOU GIVE US
We collect personal information from you when you submit it to us through the Sites, including by: (1) making a purchase; (2) creating an account; (3) participating in our rewards program; (4) signing up for our newsletter; or (5) contacting us. This information may include, for example, your name, email address, mailing address, billing address, telephone number, and payment method. We may combine the information we collect from you with information we receive about you from other sources, such as address update services.
We do not process credit card information. We work with vendors who process your credit card information when you make a purchase on the Sites. We only store a record that the transaction took place.
We may collect personal information from you when you write a review on our Sites. However, we do not ask, and you should not enter, your full name anywhere in your review.
PERSONAL INFORMATION THAT WE COLLECT AUTOMATICALLY
When you visit the Sites, we may automatically collect certain information from you, including your Internet Protocol (IP) address, MAC address, browser type, operating system, device-identifying information, the specific web pages visited during your connection, and the domain name from which you accessed the Sites. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Sites, the areas or pages of the Sites that you visit, the amount of time you spend viewing the Sites, the number of times you return to the Sites and other clickstream data.
When a visitor performs a search on the search engine available on the Sites, the Sites record information identifying the visitor or linking the visitor to the search performed. As necessary to provide service, we record limited information for every search request and use that information only to solve technical problems with the service and to calculate overall usage statistics.
USE OF PERSONAL INFORMATION COLLECTED
We may use the personal information we collect from and about you for any of the following purposes: (1) editorial and feedback purposes, (2) marketing and promotional purposes, (3) statistical analysis of visitors’ behavior, (4) product development, (5) content improvement, (6) informing advertisers as to how many visitors have seen or clicked on their advertisements, and (7) content customization. The personal information on visitors’ home servers is aggregated for internal review and then discarded. The names, postal and e-mail addresses, and phone numbers collected may be added to our databases and used for future calls and mailings regarding any updates of our Sites, our new products and services, our upcoming events, and the status of orders placed online.
If you are resident in the United Kingdom or European Economic Area (together “Europe”) at the time when we provide services to you, the data processing information in Section 9 below applies to the use of your personal information. If you are resident in California, the data processing information in Section 10 below applies to the use of your personal information.
DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
We may disclose information collected from and about you as follows: (1) to our related companies and service providers, to perform a business, professional or technical support function for us; (2) to our marketing partners, advertisers or other third parties, who may contact you with their own offers; (3) as necessary if we believe that there has been a violation of the Sites’ Terms and Conditions or of our rights or the rights of any third party; (4) to respond to legal process (such as a search warrant, subpoena or court order) and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (5) in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets. We may also disclose your personal information with your express consent. We may share aggregate, non-personally identifiable information about visitors of the Sites with third parties.
Please note that if you voluntarily submit any personal information for posting on the Sites, such as a review or a blog post, the information becomes publicly available and can be collected and used by others, so you should use care before posting information about yourself online.
COLLECTION OF PERSONAL INFORMATION FROM CHILDREN
The Sites are not directed to children under the age of 18, nor do we knowingly collect any personal information from children under the age of 13 without verifiable parental consent. If you believe that a child has provided personal information to us, please contact us promptly as detailed in the “Contact Us” section below, and we will endeavor to investigate and delete such information from our systems.
THIRD PARTY WEBSITES
OUR RIGHT TO CONTACT YOU
EUROPEAN RESIDENTS PRIVACY INFORMATION
If you are a European resident individual, you have certain rights in relation to your personal information under the applicable European data privacy laws. This section only applies to such visitors. Under applicable European data privacy laws, we are the data controller.
(a) Your Rights to Control Your Personal Information
Applicable European data privacy laws gives certain visitors the right to access their personal information. Your right of access can be exercised in accordance with the European data privacy laws. If you would like to request a copy of your personal information being held by us, or request that it is deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us as detailed in the “Contact Us” section below. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one (1) calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request (and within three (3) months from the date of your request).
There are certain exemptions and restrictions of these rights under the European data privacy laws that enable personal information to be retained, processed or withheld from access and we will inform you of these, if applicable. If you would like to exercise any of these rights, please contact us as detailed in the “Contact Us” section below.
(b) We use your Personal Information for the following key purposes:
to contact you: subject to applicable law, we or our third-party service and business providers may send you communications; especially if you have subscribed to one of our services. Such communications are designed to make your experience of our Sites more efficient and may include, but are not limited to, communications about our organization and other notifications, including important news that could affect your relationship with us. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent;
for legal purposes: we may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations and to respond to governmental or regulatory requests or subpoenas or for litigation purposes;
for our legitimate interests and those of a third party: we may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations and other legitimate interests; we also use your personal information for our legitimate marketing purposes and we may share your personal information with third parties, such as our commercial partners and vendors, where we consider this meets our legitimate interests or those of our commercial partners and vendors, whilst respecting our visitors’ data privacy rights;
for our business purposes: we may use your personal information to help us manage the objectives of our organization;
for other purposes: subject to applicable law, we may use your personal information for additional purposes in connection with the Sites, where you have provided your prior consent.
(c) International Transfers
(d) Sharing your Personal Information
(e) Tracking Tools
Necessary cookies: These cookies are required for our Sites to function. If they are not accepted by you, some parts of our Sites will not be usable. For example, the necessary cookies allow us to hold your items in your online shopping cart while you are shopping online on our Sites.
Preferences cookies: These cookies allow us to remember your personalized preferences for us to provide you with a customized online shopping experience.
Statistics cookies: These cookies allow us to study how visitors interact with our Sites and to improve out Sites accordingly. We use Google Analytics and Facebook Pixel as website analytics tools.
For all cookies, other than the necessary cookies that are essential for the functioning of our Sites, we will only engage cookies if you provide your opt-in consent through the consent pop-up management tool available on the Sites. However, please note that if you choose to block or delete cookies, certain features of our Sites may not operate correctly. For more information, see www.allaboutcookies.org.
(f) Retention of Personal Information
We will only retain your personal information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal requirements. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and applicable legal requirements.
(g) Data Security
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
(h) Complaint Process
We are transparent about the ways in which we collect and use personal information, and welcome your questions and concerns. If you have any concern or complaint about the way we handle your personal information, please contact us as detailed in the “Contact Us” section below. To the extent you believe we have not addressed your concerns or otherwise choose to do so, you have the right to lodge a complaint with a supervisory authority your country of residence under the European data privacy laws.
CALIFORNIAN RESIDENTS PRIVACY INFORMATION
California law permits our visitors who are California residents to request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, please contact us as detailed in the “Contact Us” section below. Please allow up to 60 days for us to process your request. You may submit such a request once per year.
If you are a California resident, California law also provides you with the following rights with respect to your personal information:
The right to know what personal information we have collected, used, disclosed and sold about you. To submit a request to know, please contact us as detailed in the “Contact Us” section below. You also may designate an authorized agent to make a request for access on your behalf.
The right to request that we delete any personal information we have collected about you. To submit a request for deletion, please contact us as detailed in the “Contact Us” section below. You also may designate an authorized agent to make a request for deletion on your behalf.
You have the right to opt-out of the sale of your personal information by contacting as detailed in the “Contact Us” section below. You also may designate an authorized agent to make a request to opt-out of the sale of your personal on your behalf.
When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us. If you do not have an account with us, we may ask for your email address, telephone number, or other information. We also may use a third party verification provider to verify your identity. We will endeavor to honor your requests unless such a request conflicts with certain lawful exemptions under the California Consumer Privacy Act of 2018. Please note that we are only required to honor such requests twice in a 12-month period.
Murray Holistic Legal
ATTN: Privacy Request
8001 Castor Ave,
Philadelphia, PA 19152
If we need, or are required, to contact you concerning any event that involves your information, we may do so by email, telephone, or mail. If you make a purchase on our Sites, we will send you a confirmation email.